On today’s episode, we share how we are responding to Hurricane Milton which made landfall as a Category 3 storm in Florida late last night. 

Network Operations leader Matt Tuck explains that our Frontline Disaster fleet is located in a staging area in Valdosta, GA before making its way to the hardest hit areas in Florida. Before heading down south, the team is taking time to troubleshoot and service the fleet coming off the heels of Hurricane Helene. Big Red and Satellite assets are just a few of the many that will be deployed later today when it’s safe to do so. 

Curious to learn more about  some of the assets that are headed down to Florida? Check out this article detailing our impressive disaster recovery fleet. 

Stay up to date here for the latest on our network restoration.

We’re offering relief to help affected customers. 

From October 9th to October 23rd, Verizon will waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers. The offer is automatic and customers do not have to take action to benefit.  Check out our press release for full details on the waiver, including a full listing of counties impacted. 

Verizon’s Value brands and Verizon Prepaid are also offering relief to customers and you can learn more here. 

Help our V Team family and donate to VtoV today. 

You can help Verizon employees who are most affected by this disaster by donating to The VtoV Employee Relief Fund. The fund directly helps V Teamers who are displaced by a natural disaster with funds to help with shelter and life’s necessities.

You can donate in any number of ways, but one that’s convenient and impactful is making a payroll deduction.

Learn more about VtoV, including how to apply for a grant, all the ways to give and see stories of how VtoV has improved the lives of employees.

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