This week on Up to Speed Live, host Raquel Wilson gives you the scoop on:
Hurricane response: Recovery continues from Hurricane Helene, preparations are underway for Hurricane Milton.
Hurricane Helene: Since the storm’s impact, the Verizon Frontline Crisis Response Teams are working hard to provide connectivity to devastated areas and assist in recovery efforts.
Hurricane Milton: As with Helene, response teams have staged a fleet of portable network solutions, including satellite-based portable network assets, to assist with connectivity in the case of commercial power outages. Additional resources are also being readied for quick deployment, including fuel and generators.
🔎 Zoom in: Do you know the difference between Big Red and THOR? Or that we have a BAT and a HAWK, but only one flies? Learn what’s in our fleet of portable network solutions and what they do.
Stories matter: Last week we mentioned Brandon Jones, a V Teamer helping his community in Hendersonville, North Carolina connect to the internet via his Verizon router. Now you can see the full story, starting at [01:07].
Help with VtoV: Shawn Alexander, Vice President of Retail for Atlantic South in Alpharetta, Georgia, has a special message on how you can help those most impacted by Helene and who may be impacted by Milton. See it starting at [02:50].
About VtoV: The VtoV Employee Relief Fund directly helps V Teamers who are displaced by a natural disaster (or domestic violence) with funds to help with shelter and life’s necessities.
Check your check: You can donate in any number of ways, but many folks appreciate the convenience and impact of making a payroll deduction. If you already have, this could be the perfect time for a one-time donation or bump up your per-paycheck amount. Check out the webpage to learn more.
Christina Schelling on careers, the new Career Hub, and a pretty iconic chair 🪑( not that one).
Christina Schelling, Senior Vice President, Talent and Diversity, joined Raquel for a conversation about all things career. It’s worth the watch, but if you can’t do that now, we have the highlights:
- The next phase of the Journey Forward is here with the new Career Hub, your personal guide to growth, designed to help you get to where you want to go in your career.
- Take action: Check out your career profile on V Team Central and make sure it’s up to date with your experience, skills, and interests. It uses that info to provide you with the best suggestions available, improving them over time with curated and personalized results.
- Our first employer brand is here, V Team Life! It’s an extension of our company brand, encompassing all the promises of a career at Verizon – connection, well-being, impact, and trust. Its icon is the big red chair, of course! You’ll start seeing those added to our Work Forward Hub locations. Learn more about V Team Life here.
- Finally, the new Verizon ERG merchandise is available for preorder on the Verizon Brand Shop!
💬 It’s Customer Service Appreciation Week, so shout out your thanks to the people who rock our customers’ worlds!
It’s Customer Service Appreciation week and we want to give our deepest thanks to all of our dedicated V Teamers, whether you deal directly with our external customers, or manage the needs of customers internally.
Show the ❤️: There are events going on company wide, but why not share some kudos in front of the whole team? To do so, look for our post on the Slack #Welcome channel, and follow the instructions to share your shoutout to the teammates who treat customer service as a privilege. Check back on Slack and Up To Speed to see our favorites and some fun surprises!
⏲️Time to check out the social channels.
If it’s been a while since you’ve been to our social channels, check out @InsideVerizon on your favorite social platform for videos highlighting two great activations and giveaways, including ones for fans of Culture Con and Inside Out!
Click here for a transcript of the webcast.
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